Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Do you do refunds?
I always refund if asked first. Please contact me with any concerns!
How much is shipping?
Shipping varies on location. For San Francisco and Bay Area residents, please contact me. We can arrange pick ups/ drop offs.
Custom and personalized orders
I try to take custom orders once in a while. I can always make any photo into a pin/ sticker. Actual commission and drawing of any picture in my style, is extra cost and typically takes 1-2weeks of work time.